Free Webinars

Service Performance Insight shares thought leadership, advice and metrics to advance service productivity and profit.  Here are links to a few of our most popular webinars:

• Jeanne Urich presented Best Practices of Leading Service Organizations on December 13th.

• Jeanne Urich presented Profitability Trends in Professional Services on December 8th. 

• Dave Hofferberth presented a preview of the PS Global Pricing Report on December 6th.

• Jeanne Urich presented Are You Selling Services? Learn How to Sell, Deliver and Bill More on Force.com, at Dreamforce 2011 on August 31st in San Francisco.

• Jeanne Urich presented Key Facts on How to Start Productizing Your Services on May 26th.

• Jeanne Urich presented Align Sales and Services for Profitable Growth on April 20th.

• Dave Hofferberth presented Secrets of Best-in-Class Professional Services Organizations On Wednesday, March 16th.

• Jeanne Urich presented Productize Your Services Engagements: Achieve more for less by Delivering Predictable and Consistent Services on March 3rd.

• Jeanne Urich was quoted in a recent Information Management article.

• Jeanne Urich presented "Best Practices of Leading Services Organizations" on January 18th.