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Reports

SPI Research conducts research studies that provide insight into how project- and services-driven organizations can operate more efficiently.  These studies are presented in reports and will be sent via email in PDF format.  Please include your email address when purchasing these reports.  Special discount pricing is available for organizations purchasing reports in bulk.


2010 - The Professional Services Business Applications Market Adoption

  Just released!

Item Name: 2010 The Professional Services Business Applications Market Adoption
Item Number: SPI10PSBAMA
Price: $295

The purpose of this report is to provide PS executives and software application providers insight into the level of market adoption, integration and satisfaction with core Professional Service business applications. Based on the tremendous interest around SaaS (cloud-based) business applications, SPI Research also examines which sectors of the Professional Service industry are moving to the cloud and how soon.

244 billable professional service organizations (PSOs) representing a variety of PS disciplines and organization sizes responded to SPI Research’s business application survey in May of 2010. Respondents to the survey were senior PS business executives and leaders of independent firms.  

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2010 - The Professional Services Maturity Model Benchmark

Item Name: 2010 The Professional Services Maturity Model Benchmark
Item Number: SPI10PSMM
Price: $995

The Professional Services Maturity Model Benchmark is designed to help Professional Service Organizations (PSOs) understand their relative performance compared to an expansive benchmark of peers. It provides visibility into critical business processes and key performance measurements so organizations can compare, diagnose and improve their own performance. It provides prescriptive advice so organizations can pinpoint current levels of maturity and visualize the steps required to advance to the next level. Service Performance Insight (SPI) Research first introduced the “New Professional Services Maturity Model” benchmark report in January, 2008. Since that time more than 3,000 PS organizations have adopted it.

Cumulatively, 395 organizations completed the survey from 2007 through 2009. This year’s report is based on completed surveys from 225 participants and provides comparative year-over-year trend analysis to the 118 year 2008 participants as well as the initial 52 year 2007 participants.
 
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2009 - The Professional Services Maturity Model

Item Name: 2009 The Professional Services Maturity Model
Item Number: SPI09SMM
Price: $995


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2008 - The New Professional Services Maturity Model

Item Name: 2008 The New Professional Services Maturity Model
Item Number: SPI200801
Price: $495


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2007 - ERP in the Professional Services Sector

Item Name: 2007 ERP in the Professional Service Sector
Item Number: SPI200707
Price: $295


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2007 - PSA End-User Survey

Item Name: 2007 PSVillage PSA End-user Survey
Item Number: SPI200701
Price: $495


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2006 - Services Automation Market Analysis

Item Name: 2006 Services Automation Market Analysis
Item Number: SPI2006901
Price: $295



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