2012 PS Maturity™ Benchmark

The 2012 Professional Services Maturity™ Benchmark Survey

If you are running a service organization:

• Do you know how your organization stacks up against objective industry metrics?
• Do you have the industry data you need to support your strategy?
• Can you quantify your organization’s strengths and weaknesses?
• Do you know where you should invest to yield the highest impact?

In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 5,000 service and project-oriented organizations to chart their course to service excellence. Since 2007 over 800 PS organizations have participated in this important research.

The 2012 edition will be released in early February.  Stay tuned for more details.