Service Lifecycle Management™
The service industry is buzzing about a new way to create, sell and deliver repeatable service products. It is called "service productizing." Productizing services offers pre-defined scope, pricing, duration, deliverables, and results – providing PSOs predictable outcomes that previously have been inconsistent. But why is it done? How is it done? What are its benefits?
To answer these questions SPI has developed a unique Service Lifecycle Management™ framework to help PS organizations rapidly develop a repeatable approach to Service Portfolio creation. SPI’s senior consultants work collaboratively with client service productizing teams to apply our Service Lifecycle Management™ framework while transferring knowledge and best practices.